About Us
Vision
MISSIOn
Core Values
Patient Care
We place a high priority on meeting the needs and ensuring the well-being of our patients while also treating them with decency andrespect. Patients are actively involved in making healthcare decisions, and we give them individualized treatment to ensure theircomfort and pleasure.
Excellence
In order to provide high-quality healthcare services, we uphold the highest standards of medical knowledge and competence. We dothis by constantly expanding our knowledge and abilities. In all areas of our clinic, we promote innovation and a culture of quality,encouraging constant growth.
Integrity
We adhere to the strictest moral principles and conduct our business in an ethically sound manner. To earn our patients' trust andconfidence in our care, we uphold strict secrecy and respect their privacy.
Fees
Wollongong Doctors is a bulk billing practice. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at consultation by cash, credit card or EFTPOS.
BULK BILLING IS AVAILABLE to eligible patient groups for most of the consultation types:
- New patient form
- A valid Medicare cards
- Valid OSHC/OVC membership details
- Health Care Card holders
- Pensioner Concession Card holders
Reminder System
Confidentiality, Privacy and Health Information
We take the privacy and security of your information seriously. Your medical record is a confidential document, and our clinic is equipped to protect that information. Our stringent practice policy means we always maintain the security of personal health data and ensure that it is only available to authorised staff. We abide by the Australian Privacy Principles available at: www.oaic.gov.au/privacy/australian-privacy-principles.